We appreciate your participation in the games and services created and published by SONIC FUSION COMPANY LIMITED. The term "SONIC FUSION" refers to our development team. From this point forward, SONIC FUSION will represent SONIC FUSION COMPANY LIMITED (collectively referred to as the ¡°Game¡± or ¡°Games¡±).
This Privacy Policy applies to all our services, except where a specific game or service has its own statement. If such a statement exists, it will take precedence. Additionally, our services may provide links to resources managed by third parties. Please be aware that this notice does not cover those external resources, and their operators may collect and utilize your data according to their own privacy policies.
We encourage you to read this Statement thoroughly before accessing or using our Services to understand how and why we may collect and use your information. While some sections contain brief summaries for your convenience, we recommend reviewing the entire Statement. Furthermore, we advise you to read our Terms of Service carefully, as they govern your use of our Services.
1. Purposes of Collecting, Processing, and/or Disclosing Information
We collect, process, and disclose your information for the following purposes:
- **Detecting and Protecting Against Security Events**
- **Customer Service**
- **Operating Our Business and Games**
- **Ensuring Game Mechanics and Functionality**
- **Facilitating Social Interactions Among Players**
- **Product Development and Improvement**
- **Maintaining and Enhancing Our Services**
- **Advertising**
- **Player Acquisition**
2. Information We Collect and Process
SONIC FUSION collects and processes your information only to the extent necessary to fulfill its functions and activities, using fair and reasonable methods. The legal basis for collecting and utilizing your information varies based on the type of information and the context of its collection.
The personal information we may collect and process about you through our Services can be divided into the following general categories:
SONIC FUSION collects and processes your information solely to the extent necessary to carry out its functions and activities, employing fair and reasonable methods.
The legal basis for the collection and use of your information varies based on the type of information and the context in which it is gathered.
The personal information we may collect and process through our Services can be categorized into the following general groups:
2.1 Data You Provide Voluntarily
By giving your consent to the processing of your personal data, you may provide us with:
- In-game username and password
- Email address
- Profile information (including name, social media accounts, age, gender, address, profession, image, voice, profile photo)
- Messages to the Service (such as chat logs and player support tickets)
- Any additional information you share with our customer service team or through email (such as details to identify a lost account)
2.2 Information We Collect Automatically
When you access our websites or play our games, we may automatically collect certain information from you and/or your device to efficiently fulfill our contractual obligations, enhance user understanding, and improve our services and user experience. This may include:
- Mobile device identifiers
- Details about the games and platforms you use
- IP address (used to determine geographic area, not precise location)
- Device information (such as device type, system language, network and carrier data, operating system)
- Information regarding your interaction with our Services (such as in-game events and game versions)
- Your country
- Application performance and debugging information
- Your current progress in our Services and timestamps of activities
- Payment information within our Services
Like most online services, we and our partners use cookies and similar technologies to provide, personalize, and analyze our services, target advertisements, and prevent fraud. Cookies are small text files stored by your browser on your device. Most browsers accept cookies automatically, but you can adjust your settings to decline them. Note that declining cookies may lead to some features not functioning properly.
2.3 Information Obtained from Third-Party Sources
When you use SONIC FUSION Services through your social media accounts (like Facebook, WhatsApp, or Google), you allow us to access certain information from your profile on those platforms to fulfill our contractual obligations. The information we receive depends on your social media privacy settings, which you can control and learn more about on the respective platforms. SONIC FUSION may access and store basic information such as:
- Your user identification number (e.g., Facebook ID), linked to publicly available information like your name and profile photo
- Information about your activities on or through the connected third-party platform
3. How We Use the Information We Collect
In general, we collect, store, and use your information to provide you with a safe, smooth, efficient, and customized gaming and entertainment experience. The personal information you provide to SONIC FUSION enables us to deliver the products and services you request, including:
- Creating in-game accounts
- Alerting you to new products, services, features, or enhancements
- Improving our Services and maintaining their security, including addressing customer service or technical support inquiries
- Notifying you about upgrade opportunities, contests, promotions, or special events
SONIC FUSION may enhance or merge the personal information collected with data from third parties to update your contact information, conduct market analysis, or improve our products and services. We may also use your personal information for internal marketing, profiling, or demographic purposes to better adapt our offerings to your needs.
This approach helps us to better understand and serve our customers. If we intend to use your information for purposes that materially differ from those mentioned above, we will seek your consent.
4. How We Collect Information About You
When you play one of our games, SONIC FUSION collects and stores certain personal and non-personal information that you provide directly or through third-party sources offering our games. Additionally, your web browser or client software may transmit geographic information or details about your computer (such as capabilities and game data processing) to SONIC FUSION. We also collect information regarding your gameplay, including timestamps of your last game played and your game progress, either from you or automatically generated based on your use of our game services.
#### Automatic Information Collection
Like most websites, we gather certain information automatically and store it in log files. This information may include:
- Unique identifiers such as your Internet Protocol (IP) address
- Non-personal details such as browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data
We may combine this automatically collected log information with other information we gather about you.
#### Tracking Technologies
SONIC FUSION and our partners may use tracking technologies such as cookies, beacons, tags, and scripts. These technologies help us analyze trends, administer our websites, track users¡¯ movements around the websites, and gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies, both on an individual and aggregated basis.
Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our websites, but your ability to use certain features or areas may be limited.
#### Collection Methods
We may collect information in the following ways:
- **Our Apps**
- **Home Page**
- **In Writing**
- **Membership Information Modification**
- **Community Interactions**
- **Email Communications**
- **Events and Promotions**
- **In-Game Activities**
5.Data Retention Policies to Manage Your Information
We will retain user-provided data for as long as you use the Application and for a reasonable time thereafter. Automatically collected information will be retained for up to one year, after which it may be stored in aggregate form.
If you would like us to delete any user-provided data that you have submitted via the Application, please contact us at [email protected], and we will respond in a reasonable time.
Please note that some or all of the user-provided data may be necessary for the Application to function properly.
6. Sharing of Your Information
We have implemented measures to safeguard your data at a level appropriate to the risk of our data processing activities. These measures are designed to protect your data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. While specific measures may vary, they generally include:
- Encryption during data transmission
- Pseudonymization of identifying data where possible
- Monitoring and limiting access to systems containing personal data
- Business processes to handle suspected security incidents
Despite our efforts to protect your data, please note that the Internet is not a completely secure environment, and we cannot guarantee absolute security.
#### Sharing of Personal Information
SONIC FUSION will share your personal information with third parties only as described in this Privacy Policy. We do not sell your personal information to third parties. However, we may share non-personally identifiable, aggregated, and/or public information with third parties. Additionally, we may share your gameplay data, customer service interactions, and unique device identifiers with third parties to personalize, adjust, and improve our Services.
We direct all third-party service providers to maintain the confidentiality of the information disclosed to them and to use your information solely to provide services on SONIC FUSION¡¯s behalf.
#### Advertising and Information Collected
Our Services may contain advertisements. When advertisers or advertising intermediaries place ads in our Services, they may collect, or we may collect and share the following types of information:
- Performance data (e.g., the number of clicks on an advertisement)
- Aggregated and/or de-identified information about players
- Certain technical information (e.g., IP addresses, non-persistent device identifiers like IDFAs, and device identifiers)
- Your social network ID
This information may be used to:
- Measure ad effectiveness
- Personalize your experience by showing advertisements for products and services that may interest you
- Conduct web analytics to analyze traffic and player activity
Furthermore, we may share your device identifiers with advertising network companies to serve behavioral advertisements to you within the App. We utilize various advertising network companies for this purpose.
We use or may use the following advertising network companies:
Facebook https://www.facebook.com/about/privacy
Admob https://policies.google.com/privacy
UnityAds https://unity.com/legal/privacy-policy
IronSource https://www.is.com/privacy-policy/
Applovin https://www.applovin.com/privacy/
Vungle https://vungle.com/privacy/
Pangle https://www.pangleglobal.com/privacy
Inmobi https://inmobi.cn/privacy-policy
Moloco https://www.moloco.com/privacy-policy
Mintegral https://www.mintegral.com/en/privacy
### Sharing of Your Information (Continued)
The recipients' use of the disclosed information will not be governed by this Privacy Policy. If you have questions regarding the processing carried out by such third parties, you should review their respective privacy policies.
#### Business Transitions
In the event that SONIC FUSION undergoes a business transition¡ªincluding mergers, acquisitions, or sales of all or part of its assets¡ªwe may disclose or transfer all of your information to the successor organization involved in the transition.
#### Access and Monitoring of Information
Your information, along with the contents of all of your online communications (including chat text, voice communications, IP addresses, and personal information), may be accessed and monitored as necessary to provide the Services. This information may be disclosed in the following circumstances:
1. **Legal Obligations**: When we have a good faith belief that we are required to disclose the information in response to legal processes (e.g., court orders, search warrants, or subpoenas).
2. **Compliance with Laws**: To satisfy any applicable laws or regulations.
3. **Criminal Activity**: If we believe that the Service is being used in the commission of a crime, including reporting such criminal activity or exchanging information with other companies and organizations for fraud protection and credit risk reduction.
4. **Emergency Situations**: When we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person, or the public.
5. **Protection of Rights**: In order to protect the rights or property of SONIC FUSION.
7. How to Exercise Your Rights
You have a number of rights regarding your data under applicable laws and regulations. If we are processing your data, you may request to exercise these rights, which may include:
- Requesting access to your data
- Requesting deletion of your data
- Withdrawing your consent (if applicable)
To exercise these rights, please check the options in our game settings menu or contact us at [[email protected]](mailto:[email protected]).
8. How We Keep Your Data Secure
We recognize the importance of keeping your information safe and secure. We have implemented measures to safeguard your data at a level appropriate to the risks associated with our data processing activities. These measures are designed to protect your data from accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access.
The specific measures we use may vary but generally include:
- **Encryption**: During data transmission
- **Pseudonymization**: Of identifying data where possible
- **Access Monitoring**: Limiting access to services or systems containing personal data
- **Incident Handling**: Business processes to manage any suspected security incidents
While we strive to protect your data, please note that the Internet is not a completely secure environment, and we cannot guarantee absolute security.
In addition, we will take reasonable steps to ensure that third parties to whom we transfer any data provide sufficient protection for personal information.
9. Data Deletion
We will delete or de-identify your personal data as reasonably possible in the following cases:
a. **No Ongoing Need**: When we have no ongoing legitimate business need to process your personal information.
b. **Service Closure**: When we stop operating our Service.
c. **User Request**: When you request your data to be deleted by emailing us at [[email protected]](mailto:[email protected]).
d. **Platform Requirements**: When a platform, such as Meta, requires the deletion of your Open Platform Data at their discretion, either to protect you or as part of their compliance review.
e. **Legal Obligations**: When required by applicable law or regulation.
We retain personal information when we have an ongoing legitimate business need to do so, such as to provide you with a Service you have requested or to comply with legal, tax, or accounting requirements. For example, we periodically de-identify unused game accounts and regularly review and delete unnecessary data.
You can stop all collection of information by uninstalling the Application. You may do this using the standard uninstall processes available on your mobile device or through the mobile application marketplace or network. You can also request to opt-out via email at [[email protected]](mailto:[email protected]).
10. Children Limit
Our Services are generally intended for and designed for adults. When you access and use our Services, we may ask you to confirm your age or otherwise learn your age.
If we discover that you are underage or do not meet our applicable age thresholds, we may take steps to restrict, suspend, or terminate your access to the Services. If your access is not suspended or terminated, we will limit our use of your personal data to what is necessary for the internal operation of our Services and other purposes permitted by applicable laws, regulations, and platform policies.
This may include removing your access to certain parts or features of our Services.
11. Privacy Policies of Linked Sites and Advertisers
Our websites and games may contain advertisements from companies other than SONIC FUSION that link to their own websites. We are not responsible for the privacy practices or content of such websites. If you have questions about how these other websites use your information, please review their privacy policies and contact them directly.
12. Password Encryption
The password for your member ID is encrypted, stored, and managed securely. SONIC FUSION will not be able to view or change your password. Confirmation or changes to personal information are only available to users who know their password.
13. Measures to Prevent Hacker Attacks
SONIC FUSION is committed to preventing the leakage or damage of personal information due to hacking attacks or computer viruses. To safeguard against unauthorized use of personal information, we:
- Regularly back up data.
- Use up-to-date software to prevent leakage or illegal use of personal information.
- Utilize encrypted communications to protect the transmission of personal information over the network.
- Implement intrusion prevention systems to control unauthorized access.
We strive to ensure the security of our systems and protect user data.
14. Contact Us
If you have any questions or concerns about our Data Privacy Policy, or if you have any requests regarding your personal information, please contact us at: [[email protected]](mailto:[email protected]).